Career

Be A Part Of Our Story!

We are currently searching to fill various positions with great talents so that we can sustain and even accelerate our growth across the different areas of our company. As great talents can always help further a company’s agenda, even if they do not fit into any of our currently available positions, we would be happy to receive any hints, CVs or email adress of people who might be great fits for DOS and interested in joining us now or in the future.

Feel free to email us at hr@dos.support


Open Jobs



Audio Transcriptionist / Call Center Agent Needed

Description

We are a 24/7 Customer Service Company and we service clients in US, Canada, UK and Australia. We currently need one full time audio transcriptionist or call center agent to extract certain information from recorded calls.

This includes basic information like description of call, name, email and phone number of the caller from recording and note down in system.

This is a 10 hrs a day, 6 days a week position and will be paid Rs. 25,000 per month or higher for experienced agent.

Job Timings are from 6pm to 4am

We need someone to start ASAP

Specification

You are a great fit if:

  • You are great at English listening
  • Have experience doing similar work
  • Can type fast and are good at system handling
  • Can work diligently and with dedication

Apply below or send CV at hr@dos.support

Part Time English Customer Support Agent – Phone and Email Support

Digitech Outsourcing Solutions® is a Call Center based in Township, Lahore and provides 24/7 Inbound Support services to International clients. We are seeking a part time (5hrs a day) Customer Service Agent to join our team and offer Top Notch Support.

Job Duties Include:

  • Answer Phone Calls in perfect English
  • Answer Emails or Live Chat requests
  • Handle Administrative work as needed
  • Work according to designated shift schedule

Skills Needed:

You are a perfect candidate if you:

  • Can speak fluent English and in neutral accent. American accent is preferred but not required
  • Write English without grammatical errors
  • Are good learner and do multitasking
  • Work with minimum supervision

Proper training will be provided. Only serious candidates / students who can commit to work for atleast a year apply. Opportunity to grow to fulltime will be available.

Job timing will be late evening shift i.e 8pm to 1am, however this can change slightly based on our need. This is 5 hrs. a day, 6 days a week with one off day per week.

We will pay Rs. 135/hour which amounts to Rs. 16,200/month for first 3 months and increase based on performance. First 3 months is probation period.

Please send CV to hr@dos.support

English Customer Support Agent – Email and Chat Support

Digitech Outsourcing Solutions® is a Call Center based in Township, Lahore and provides 24/7 Inbound Support services to International clients. We are seeking 2 professional Customer Service Agents to join our team and drive WOW to customers!

Job Duties Include:

  • Answer Live Chat inquiries
  • Respond to Email complaints
  • Handle Administrative work as needed
  • Work according to designated shift schedule

Skills Needed:

You are a perfect candidate if you can:

  • Write English without grammatical errors and be able to speak over the phone
  • Type at 40+ WPM
  • Are good learner and do multitasking
  • Able to handle multiple chat requests at once
  • Work with minimum supervision

Proper training will be provided.

Job timings will be rotating since this is a 24/7 service, you will be assigned a shift that may last for 2 weeks to 1 month. Shift time is 8 hrs a day, 6 days a week with one off day per week.

We will pay Rs. 122/hour which amounts to Rs. 24000/month for first 3 months and increase based on performance. First 3 months is probation period.

Please send CV to hr@dos.support

Urdu Speaking Customer Support Agent – Phone Support

Digitech Outsourcing Solutions® is a Call Center based in Township, Lahore and provides 24/7 Inbound Support services to International clients and local clients. We are seeking a full time Customer Service Agent to join our team and offer Top Notch Support.

Job Duties Include:

  • Answer Phone Calls in professional Urdu accent
  • Answer Emails or Live Chat requests (English mostly)
  • Handle Administrative work as needed
  • Work according to designated shift schedule

Skills Needed:

You are a perfect candidate if you:

  • Can speak fluently and in professional manner. Previous call center experience is preferred.
  • Are able to write proper English without grammatical errors
  • Are good learner and do multitasking
  • Work with minimum supervision

Proper training will be provided. Only serious candidates apply.

Job timing will be day time hours from 12pm until 9pm, however this can change slightly based on our need. This is 9 hrs. a day, 6 days a week with one off day per week.

We will pay Rs. 15,000-16,000 per month for first 3 months of probation period and increase based on your performance.

Please send CV to hr@dos.support

Or Apply below

Data Entry And Internet Research Agents

Administrative Support

Description:

We are hiring several (3-4) full time agents to do data entry, internet research and other administrative (on computer) work for us. We are an Outsourcing company providing Back-end Support Services to International Clients and have a skilled team of 20+ administrative assistants.

The work you will do will vary project by project and we will provide all basic training to do the job but we need people who are Hard Working, have Common / Computer Sense, are Dedicated and can work for us for long term.

Working hours will be from 12 PM (Noon) until 9 PM (9 hrs), 6 days a week i.e Mon-Sat.

Salary is Rs. 15000 – Rs. 18000 per month based on previous experience and skill.

Our office is located at Omer Chowk, Township, Lahore and this is ONLY office based job

Specifications:

You are a good fit if:
– You can read and understand English (no writing or voice communication skills needed)
– You are preferably a Graduate
– Can work fast on computer / laptop
– Have typing speed of atleast 30 WPM
– Previous experience using Google and advance searches preferred but not required.
– Familiarity with Excel and Google sheets preferred.
– Can work hard and meet deadlines.
– Can start immediately.

If this is you, don’t hesitate to apply… we would love to hear from you. Send your CV to hr@dos.support. Please specify Job Title in your Subject line while sending your CV.

Call Center Agents Needed

Customer Service

Job Description:

Digitech Outsourcing Solutions® is hiring experienced Call Center Agents for its Township, Lahore office. Our client base is International and we need agents with flawless English speaking & writing skills for inbound customer service work. Neutral or US/UK accent is needed.

See full job duties below:

  • Answer inbound calls from customers in US, Canada and/or UK. This can be processing orders, scheduling a visit or answering general product questions
  • Make outbound calls to suppliers and vendors as needed (not telemarketing)
  • Handle Emails and Live Chats (when needed)
  • Handle other administrative tasks as and when needed (like updating reports in excel etc)

This is strictly customer service role and does not involve any selling or telemarketing.

Shifts will be rotating and you will be required to work at least 8 hours a day, 6 days a week in either Morning, Evening or Night shift. Working days will be rotating.

We are ONLY looking for energetic people to join our team and grow with us. We are a small but growing company and there will be many opportunities in future for the right candidates.

 

Skills Required:

You are a perfect candidate if you can:

  • speak English fluently
  • speak in US, UK or neutral accent
  • write English without grammatical errors
  • type at 30+ WPM
  • work with minimum supervision
  • work with us for long term

Salary package is Rs. 25,000 – 30,000 per month based on your skill, Office is in Township, Lahore near Omer Chowk.

Apply today if you have minimum 1 year experience, have neutral or American / UK accent and can begin soon.

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