Category: Customer Service

Job Description:

Digitech Outsourcing Solutions® is hiring experienced Call Center Agents for its Township, Lahore office. Our client base is International and we need agents with flawless English speaking & writing skills for inbound customer service work. Neutral or US/UK accent is needed.

See full job duties below:

  • Answer inbound calls from customers in US, Canada and/or UK. This can be processing orders, scheduling a visit or answering general product questions
  • Make outbound calls to suppliers and vendors as needed (not telemarketing)
  • Handle Emails and Live Chats (when needed)
  • Handle other administrative tasks as and when needed (like updating reports in excel etc)

This is strictly customer service role and does not involve any selling or telemarketing.

Shifts will be rotating and you will be required to work at least 8 hours a day, 6 days a week in either Morning, Evening or Night shift. Working days will be rotating.

We are ONLY looking for energetic people to join our team and grow with us. We are a small but growing company and there will be many opportunities in future for the right candidates.

 

Skills Required:

You are a perfect candidate if you can:

  • speak English fluently
  • speak in US, UK or neutral accent
  • write English without grammatical errors
  • type at 30+ WPM
  • work with minimum supervision
  • work with us for long term

Salary package is Rs. 25,000 – 30,000 per month based on your skill, Office is in Township, Lahore near Omer Chowk.

Apply today if you have minimum 1 year experience, have neutral or American / UK accent and can begin soon.



Apply Now