Digitech Outsourcing Solutions® Inaugurates its Customer Contact Centre

Digitech Outsourcing Solutions® Inaugurates its Customer Contact Centre Digitech Outsourcing Solutions® has been a hub of top-notch customer care services for the last four years. With our impeccable services in web-based inquires, live chat and email support, we have distinguished our firm …

Don’t Just Listen, “Hear” What Customers Have to Say

Don’t Just Listen, “Hear” What Customers Have to Say

There is a striking difference between listening and hearing to the customers as the latter has more profound impact in building a positive customer feedback. Paying attention to customer expectations and requirements does the actual job to incorporate the “Voice of Customer” …